360° feedback is an established component of many organisations’ performance management and development strategy. Highly popular with line management, 360° feedback has also demonstrated an impressive track record as a predictor of future leadership effectiveness. But as one authoritative summary of the research found: whilst feedback led to positive improvements in a third of the available studies, in one third, there was no improvement, and remarkably, in another third, performance got worse after feedback!
What’s going on? We work with our clients – through our expertise in feedback design, experience in communication and implementation, and infrastructure to support development – to optimise the gains of a powerful tool to ensure they are within the one third that sees the benefits of leadership change and organisational improvement.
Why positive outcomes in 360° feedback need well designed inputs
Thrive is our latest application in 360° feedback processes.
The sequence of feedback to insight to priorities to action planning for impact; risks and responses
What are progressive organisations doing to realise the potential gains of 360° feedback for leadership development to drive improvements in organisational performance?